Support

We're always here for you.

Nobody is perfect and especially software isn't. We know that and we're working tirelessly to improve our products and services. If things don't work the way you'd expect or things just go wrong entirely, we are here to help you. You can always reach us through numerous ways.

Ticket system

You can open a support ticket by sending an e-mail to our support e-mail address and the support team will be happy to help.

Open a support ticket

E-mail

You can send an e-mail to our support, we'll create a ticket for you and respond to your request as soon as possible.

Send an e-mail

Join us on LinkedIn where you'll get the latest updates and can contact us through LinkedIn messages if you have any questions.

Join us on LinkedIn

Phone

If your subscription includes phone support, we're happy to answer any of your questions in person. Feel free to give us a call.

Give us a call

Instagram

We're not just posting nice images and updates. You can get in touch with us through Instagram direct messages as well.

Facebook

We're on Facebook and happy to chat with you through the Facebook Messenger or our Facebook page. Feel free to contact us there.

Like us on Facebook

Casually exchange with other customers on our Subreddit. We'll also be there from time to time to join the discussion.

Join our Subreddit

Account Manager

Enterprise customers will have their own account manager which, in addition to the support team, will assist with individual requests.

Enterprise customers only

There are no second class citizens

Although only some subscriptions include phone support or an account manager, we treat all support requests with the same due care and attention. We know how hard it is to get started with your business and want to ensure that you become successful even if you can't pay the fees for an Enterprise subscription. Even if you decide to take it all up on your own, we provide numerous support documentation and video tutorials to get started without lengthy support sessions.